Payment of Bills & Delinquent Payments
Bills for monthly charges and fees will be mailed by The City of Brooksville to the customer on the last regular business day of the month. Payment is due on or before the 20th day of the month. If the 20th day falls on a weekend or legal holiday the customer will have until the close of the City’s next regular business day to pay without a late penalty. If the utility bill is paid after the close of the City’s business day on the 20th day of the month a ten percent (10%) penalty shall be imposed. If a customer's service is discontinued for default in payment for any water, sewer or garbage collection the customer shall be charged a reconnection fee of $37.50 during regular business hours, and $62.50 for after hours.
Pay in Person
Your utility bill may be paid in person in the Customer Service Department on the 1st floor.
Our office is located at:
201 Howell Avenue
Brooksville, FL 34601
Hours of Operation:
Monday through Friday
8:00 a.m. to 5:00 p.m.
Pay by Phone
Your payment may be paid by phone with your credit/debit card.
Our phone number is:
Pay By Mail
Your payment may be mailed using the envelope provides with your billing statement. The following items will ensure fast and accurate credit to your account:
• Remittance portion of the bill
• Account number on your check
Our mailing address is:
City of Brooksville
P.O. Box 656
Brooksville, FL 34605
Please allow seven (7) days for mailing. Your bill is not considered paid until payment is received in our office, and the City is not responsible for payments while in route with the US Postal Service.
For your convenience, current bills may be paid through the drive-up window. Any other fees being paid that require a written receipt are not permitted through the drive-up window and will need to be receipted inside our office. Credit/debit credit cards also cannot be processed through the drive-up window.
Payments may be placed in the drop-box located beyond the drive-up window at City Hall at any time. Please note that any payments placed in the drop-box after our regular business hours will be posted the next business day.
Electronic Funds Transfer
Electronic Fund Transfer (EFT) is safe, secure, efficient and less expensive than paper checks. No checks to write, save time, save postage and save gasoline.
Your payment may be deducted directly from your checking account by filling out an EFT Application. Be sure to include all the requested information and a voided check from your checking account. Return the application to the address on the form. Please continue to pay your bill until the EFT activation notice appears on your statement. Your bill will indicate when you are an EFT participant. After your application is processed, you will still be able to ask questions about your water and/or bill and resolve any problems before the EFT is processed. To make changes or discontinue your EFT, please call Customer Service/Utility Billing. *EFT's can only be accomplished with banks located in the United States.
Online Bill Pay
You may pay your bill online at https://www.municipalonlinepayments.com/brooksvillefl